Terms of service

Effective Date: 12 May 2026

Welcome to Luxirra. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our store, you agree to comply with and be bound by these Terms.

Please read these Terms carefully before using our website.

GENERAL CONDITIONS

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

ACCOUNT TERMS

You may be required to create an account to access certain features of our store. You agree to provide accurate, complete, and current information and to keep your account credentials secure.

You are responsible for maintaining the confidentiality of your account and for all activities conducted under your account.

PRICING AND PAYMENT

All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise specified.

We reserve the right to modify product prices at any time without prior notice. Payments must be completed through approved payment methods available on our website.

We use secure third-party payment gateways for processing transactions. We do not store your payment information directly.

PRODUCT DESCRIPTIONS

We strive to ensure that all product descriptions, images, and pricing information are accurate. However, we do not guarantee that all information on the website is completely error-free, current, or accurate.

Actual product colors may vary slightly due to screen settings and photography lighting.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

ORDER ACCEPTANCE AND CANCELLATION

Once an order is placed, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to refuse, cancel, or limit any order for reasons including:

Product availability
Errors in pricing or product information
Suspected fraudulent activity
Violation of these Terms

If your order is canceled after payment has been processed, the applicable refund will be initiated.

SHIPPING AND DELIVERY

We aim to process and ship orders within [BUSINESS DAYS] business days.

Delivery timelines may vary depending on location, courier availability, and unforeseen circumstances. While we strive for timely delivery, we are not responsible for delays caused by shipping carriers or events beyond our control.

Customers are responsible for providing accurate shipping information.

RETURNS AND REFUNDS

Our return and refund policy allows eligible products to be returned within [RETURN PERIOD] days of delivery.

Returned products must:

Be unused and in original condition
Include original packaging and accessories
Meet eligibility criteria outlined in our Return Policy

Refunds will be processed to the original payment method within a reasonable timeframe after approval.

Certain items may be non-returnable for hygiene, customization, or promotional reasons.

PROHIBITED USES

You agree not to use our website:

For unlawful purposes
To violate any laws or regulations
To transmit harmful code or malicious software
To infringe intellectual property rights
To engage in fraudulent or deceptive practices
To interfere with the security or functionality of the website

Any violation may result in termination of access to our services.

INTELLECTUAL PROPERTY

All content on this website, including logos, images, designs, text, graphics, and branding, is the property of [STORE NAME] and is protected under applicable intellectual property laws.

You may not reproduce, copy, distribute, or exploit any content without written permission.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, [STORE NAME] shall not be liable for any indirect, incidental, special, or consequential damages arising from:

Use of the website
Product purchases
Delayed deliveries
Service interruptions
Errors or inaccuracies on the website

Our total liability for any claim shall not exceed the amount paid by the customer for the product or service in question.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third-party platforms.

CHANGES TO TERMS

We reserve the right to update, modify, or replace these Terms at any time. Changes become effective immediately upon posting on the website.

Continued use of the website after changes constitutes acceptance of the updated Terms.

GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the courts located in [STATE/CITY], India.