Shipping policy

SHIPPING POLICY

Effective Date: 12 May 2026

Thank you for shopping with Luxirra. We are committed to delivering your orders safely and efficiently. Please review our Shipping Policy below for details regarding order processing, shipping timelines, and delivery information.

  1. ORDER PROCESSING TIME

All orders are processed within 4-5 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day. During high-demand periods, sales, or holidays, processing times may be slightly delayed.

Once your order has been processed and shipped, you will receive a confirmation email or message with tracking details.

  1. SHIPPING METHODS

We work with trusted courier and logistics partners to ensure reliable delivery.

Available shipping methods may include:

  • Standard Shipping

  • Express Shipping (if available)

  • Cash on Delivery (if applicable)

Shipping availability may vary depending on your location.

  1. DELIVERY TIMEFRAMES

Estimated delivery timelines:

  • Metro Cities: 3-4 Business Days

  • Other Cities & Towns: 5-7 Business Days

  • Remote Areas: 7-10 Business Days

Please note that delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or unforeseen delays.

  1. SHIPPING COSTS

Shipping charges are calculated at checkout based on your location and selected shipping method.

Examples:

  • Standard Shipping: ₹39

  • Express Shipping: ₹99

  • Free Shipping on orders above ₹999

Any applicable shipping fees will be clearly displayed before payment confirmation.

  1. ORDER TRACKING

Once your order is shipped, you will receive tracking information via email, SMS, or WhatsApp (if applicable).

Customers can use the provided tracking number to monitor the delivery status through the courier partner’s website.

If you do not receive tracking details within the expected timeframe, please contact us at [luxirra70@gmail.com].

  1. DELIVERY ISSUES AND DELAYS

While we aim to deliver orders on time, certain delays may occur due to:

  • Courier service disruptions

  • Incorrect shipping information

  • Weather conditions

  • Government restrictions or strikes

  • High order volumes  

Luxirra is not responsible for delays caused by circumstances beyond our control. However, we will do our best to assist you in resolving delivery-related concerns. If your package appears lost, damaged, or undelivered, please contact us within [X DAYS] of the expected delivery date.

  1. INTERNATIONAL SHIPPING

Luxirra DOES NOT currently offer international shipping.

If international shipping is available:

  • Delivery timelines may vary by country

  • Customers are responsible for any customs duties, taxes, or import charges imposed by their country

  • International shipping fees will be displayed at checkout

Please note that customs clearance procedures may cause additional delays.

  1. INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate shipping details at checkout.

If incorrect information is provided and the package is returned or delayed, additional shipping charges may apply for reshipment.

  1. CONTACT US

If you have any questions regarding shipping, delivery, or tracking, please contact us:

[Luxirra]
Email: [luxirra70@gmail.com]

Thank you for choosing Luxirra. We appreciate your trust and support.